Noun
rigmarole - A lengthy and complicated procedure that is mostly a waste of time (sometimes pronounced rigamarole)
Gino just wanted to renew his driver's license, but the rigmarole at the DMV meant he would spend hours talking to lots of people, and he ended up leaving without his license.
mogul - An important or powerful person, especially in the motion picture or media industry
With her universal name recognition, massive personal fortune, and successful television shows and movies, Oprah Winfrey is considered one of the biggest moguls on Earth.