Bad / Disorganized
roundabout - Describing a way of doing something that is not straightforward, often involving detours, twists, or delays.

She gave a roundabout explanation when asked about her plans, avoiding a direct answer and making it difficult to understand her true intentions.
rigmarole - A lengthy and complicated procedure that is mostly a waste of time (sometimes pronounced rigamarole)

Gino just wanted to renew his driver's license, but the rigmarole at the DMV meant he would spend hours talking to lots of people, and he ended up leaving without his license.