ambiguous -
Something whose meaning is unclear, because it can be understood in several ways
Bill's parents often asked when he was moving out of the house and getting a job, but his answer was always ambiguous.
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traumatized -
Being severely shocked, disturbed, and upset in a way that causes lasting emotional pain.
He survived the battle, but was traumatized by the violence he witnessed, and it took a long time for him to recover.
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overloaded -
Overwhelmed with emotions or mental strain due to excess pressure.
She felt overloaded with assignments and barely had time to rest.
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arbitrary -
Based on random choice or personal whim, rather than any reason or system
She felt that when the judges chose her competitor as winner of the debate, that the decision was totally arbitrary, and didn't recognize how well she had really done.
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reeling -
To feel very shocked, upset, or confused.
The combination of the Covid19 virus and the George Floyd demonstrations left America reeling.
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disoriented -
Confused and unable to think clearly, not knowing where to go or what to do.
After flying 20 hours to Australia, he was disoriented and decided to sleep rather than do any work.
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puzzling -
Difficult to explain or understand
Scientists still find it puzzling how the universe started from nothing in a 'big bang'.
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bewildered -
To be completely confused because of an overload of information.
During his first visit to New York City from his small town, Fred was totally bewildered by the flashing lights and the rushing crowds.
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incomprehensible -
Impossible or extremely difficult to understand
Albert Camus' novel The Stranger is about a man's incomprehensible murder of a stranger seemingly for no reason.
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dumfounded -
Taken by surprise and suddenly and feeling wonder or astonishment.
When we found out that our boss had been fired because he had been caught stealing, we were all dumfounded.
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convoluted -
An explanation that is presented in a very complicated and difficult way.
The teacher's convoluted answer to the question showed either that he didn't understand the subject, or that he didn't know how to explain things clearly.
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discombobulated -
To be confused, disoriented, and uncomfortable.
When he was learning to program, there was so much information to learn that at first he just felt discombobulated.